Terms & Conditions - Digital Crafter

Digital Crafters AI LLC

Last Updated: 03 JULY 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website DigitalCrafters.ai (the “Site”) and any services provided by Digital Crafters AI LLC (“Digital Crafters,” “we,” “us,” or “our”), including AI chatbots, workflow automation, CRM integrations, and related consulting services (collectively, the “Services”).

By accessing the Site or engaging our Services, you agree to be bound by these Terms. If you do not agree, do not use the Site or Services.

1. About Us

Digital Crafters AI LLC is a limited liability company registered in the United States, with its registered office located in San Diego, California, and a business office in Chicago, Illinois.

2. Services

Digital Crafters provides AI-powered automation, chatbot development, workflow integration, CRM optimization, and related consulting services. Specific deliverables, timelines, and pricing for any engagement will be outlined in a separate proposal, statement of work, or service agreement (“Service Agreement”) between Digital Crafters and the client. In the event of a conflict between these Terms and a signed Service Agreement, the Service Agreement will govern.

3. Consultations & Bookings

Booking a free consultation does not create a binding contract for paid services. Any paid engagement begins only upon mutual agreement of scope, pricing, and terms in a Service Agreement.

4. Client Responsibilities

To deliver our Services effectively, clients agree to:

– Provide accurate and timely information, access, and materials needed for the project
– Ensure they have the legal right to share any data, systems, or third-party account access provided to us
– Use delivered systems in compliance with applicable laws and the terms of any third-party platforms involved (e.g., WhatsApp Business API, Salesforce, HubSpot)

5. Intellectual Property

– Pre-existing IP: Any tools, frameworks, templates, or methodologies owned by Digital Crafters prior to an engagement remain our property.
– Client Deliverables: Unless otherwise stated in a Service Agreement, custom deliverables built specifically for a client become the client’s property upon full payment.
– Site Content: All content on DigitalCrafters.ai, including text, graphics, logos, and design, is the property of Digital Crafters AI LLC and may not be copied or reproduced without permission.

6. Third-Party Platforms & AI Tools

Our Services may involve integration with third-party platforms and AI providers (e.g., OpenAI, Anthropic, Zapier, Make, n8n, HubSpot, Salesforce, GoHighLevel, WhatsApp Business API). Digital Crafters is not responsible for the availability, performance, security, or policy changes of these third-party platforms. Use of such platforms is subject to their respective terms of service.

AI-generated outputs (e.g., chatbot responses) are produced by automated systems and may occasionally be inaccurate or unexpected. Clients are responsible for reviewing and monitoring automated systems appropriately for their use case.

7. Payment Terms

Payment terms, including pricing, invoicing schedule, and late fees, will be specified in the applicable Service Agreement or invoice. Unless otherwise agreed, fees are non-refundable once work has commenced.

8. No Guarantee of Results

While we design our Services to improve efficiency and reduce operational costs, Digital Crafters does not guarantee specific business outcomes, revenue increases, or ROI figures, as results depend on factors outside our control (including but not limited to client data quality, market conditions, and third-party platform performance). Any ROI figures, case studies, or testimonials referenced on the Site are illustrative and not a guarantee of similar results.

9. Limitation of Liability

To the fullest extent permitted by law, Digital Crafters AI LLC and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of the Site or Services, even if advised of the possibility of such damages.

Our total liability for any claim arising from the Services shall not exceed the total fees paid by the client for the specific engagement giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Digital Crafters AI LLC, its owners, and employees from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Site or Services, your violation of these Terms, or your violation of any third-party rights.

11. Confidentiality

Both parties agree to keep confidential any non-public business, technical, or financial information disclosed during the course of an engagement, except where disclosure is required by law.

12. Termination

Digital Crafters reserves the right to suspend or terminate access to the Site or Services for any user who violates these Terms. Termination of a paid engagement will be handled according to the terms of the applicable Service Agreement.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved in the state or federal courts located in Illinois, unless otherwise agreed in a signed Service Agreement.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site or Services after changes are posted constitutes acceptance of the revised Terms.

15. Contact Us

Digital Crafters AI LLC
308 S Jefferson #169
Chicago, IL 60665
Phone: +1 619-410-7978
Email: contact@digitalcrafters.com